Terms of Use

Overview

Welcome to Sorevuveiell.

The terms “we,” “us,” and “our” refer to HONGKONG SINOWE LIMITED, operating under the brand name Sorevuveiell. Sorevuveiell operates this website and online store, including all related information, content, features, tools, products, and services collectively referred to as the “Services,” to provide you with a curated online shopping experience.

Sorevuveiell is powered by Shopify Inc., which enables us to provide the Services to you.

These Terms of Service, referred to as the “Terms,” govern your access to and use of our Services together with any policies referenced in these Terms. Please read these Terms carefully, as they contain important information regarding your legal rights, limitations of liability, and warranty disclaimers.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence. You also represent that you have provided any consent legally required to allow your minor dependents to use the Services on devices that you own, purchase, or manage.

To access or use certain parts of the Services, including browsing our online store or purchasing products or services, you may be required to provide information such as your email address, billing information, payment information, and shipping details.

You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have all rights necessary to provide that information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 – Our Products

We make reasonable efforts to accurately display and describe the products and services offered through our online store.

However, product colors, appearance, texture, size, or other visual details may appear differently depending on the device, screen settings, browser, lighting, or configuration used to access the store.

We do not warrant that the appearance or quality of any product or service purchased through the Services will meet your expectations or appear exactly as displayed in our online store.

All product descriptions, specifications, availability, and pricing are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue any product at any time and to limit the quantities of products or services offered to any person, household, geographic region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

When you place an order through the Services, you are making an offer to purchase the selected products.

Sorevuveiell reserves the right to accept, decline, limit, or cancel an order for any reason at its sole discretion.

Your order is not considered accepted until we confirm its acceptance. We must receive and successfully process your payment before an order can be accepted.

Please review your order carefully before submitting it. Because orders may enter processing shortly after they are placed, Sorevuveiell may be unable to accommodate cancellation or modification requests after an order has been accepted.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided when the order was placed.

Purchases are eligible for returns, refunds, replacements, or exchanges only in accordance with our Refund Policy.

You represent and warrant that purchases made through the Services are intended for your own personal or household use and not for unauthorized commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product or service will be the price displayed at the time the order is placed and will be shown in your order confirmation.

Unless expressly stated otherwise, displayed prices do not include shipping charges, handling fees, taxes, customs duties, import fees, or other government charges.

Prices available through our online store may differ from prices offered by third-party websites, marketplaces, physical stores, or other retailers.

From time to time, we may offer promotions that are governed by additional terms and conditions. If a conflict exists between promotional terms and these Terms of Service, the specific promotional terms will govern that promotion.

You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through the Services.

You also agree to promptly update your account and payment information, including your email address, card details, and expiration dates, so that we can process transactions and contact you when necessary.

You represent and warrant that:

The payment information you provide is true, accurate, current, and complete.
You are authorized to use the selected payment method.
Charges incurred through your payment method will be honored by your bank, card issuer, or payment provider.
You will pay all charges associated with your purchase, including the displayed product price, shipping fees, handling charges, taxes, and other applicable fees.

Section 5 – Shipping and Delivery

All processing and delivery times displayed through the Services are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, severe weather, public holidays, incorrect delivery information, transportation disruptions, or other circumstances outside our reasonable control.

Orders containing multiple products may be shipped separately and may arrive at different times.

Once products are transferred to the applicable shipping carrier, risk of loss may pass to the customer to the extent permitted by applicable law.

Additional information regarding order processing, shipping fees, tracking, and estimated delivery times is available in our Shipping Policy.

Section 6 – Intellectual Property

The Services, including all trademarks, brand names, text, layouts, designs, displays, images, graphics, product reviews, videos, audio, software, features, and the selection and arrangement of such materials, are owned by or licensed to HONGKONG SINOWE LIMITED, its affiliates, or its licensors.

These materials are protected by applicable copyright, trademark, patent, intellectual property, and other laws.

These Terms permit you to access and use the Services for your personal and non-commercial use only.

Without our prior written permission, you must not:

Reproduce or copy materials from the Services
Modify or create derivative works
Distribute, sell, license, or commercially exploit content
Publicly display or publicly perform protected materials
Republish, download, store, or transmit website content
Remove copyright, trademark, or proprietary notices
Use automated tools to extract or reproduce website content

Except as expressly permitted in these Terms, nothing contained in the Services grants you a license or other right under any patent, trademark, copyright, or other intellectual property belonging to Sorevuveiell, HONGKONG SINOWE LIMITED, Shopify, or another party.

Unauthorized use of the Services may violate applicable intellectual property laws.

The Sorevuveiell name, logo, product names, service names, designs, and slogans are trademarks or intellectual property of HONGKONG SINOWE LIMITED, its affiliates, or its licensors. You must not use these materials without prior written authorization.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks belonging to Shopify. All other names, logos, designs, and trademarks appearing through the Services belong to their respective owners.

Section 7 – Optional Tools

We may provide access to tools, services, integrations, or features supplied by third parties.

We do not necessarily monitor, control, operate, or have input regarding these third-party tools.

You acknowledge and agree that access to optional third-party tools is provided on an “as is” and “as available” basis without warranties, representations, endorsements, or conditions of any kind.

To the fullest extent permitted by law, we will not be liable for damages, losses, or claims arising from your use of optional third-party tools.

Your use of such tools is entirely at your own risk and discretion. You are responsible for reviewing and agreeing to the terms and privacy policies provided by the relevant third-party provider.

We may introduce new features, tools, products, or resources through the Services in the future. Such features will be considered part of the Services and will be governed by these Terms.

Section 8 – Third-Party Links

The Services may contain content, materials, tools, or hyperlinks provided or operated by third parties.

We are not responsible for examining, evaluating, verifying, or guaranteeing the accuracy, security, availability, or content of third-party websites or services.

When you leave our Services to access a third-party website or service, you do so at your own risk.

We are not liable for damages, losses, or claims related to your access to third-party websites or your purchase or use of products, services, resources, or content provided by third parties.

You should carefully review the policies and practices of any third party before entering into a transaction or providing personal information.

Questions, complaints, claims, or concerns regarding third-party products or services should be directed to the applicable third party.

Section 9 – Relationship With Shopify

Sorevuveiell is powered by Shopify, which provides the ecommerce technology that enables us to make the Services available.

However, purchases and sales completed through our store are transactions made directly between you and HONGKONG SINOWE LIMITED, operating under the Sorevuveiell brand.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a transaction between you and Sorevuveiell, including any injury, damage, loss, product issue, shipping issue, or dispute arising from purchased products or services.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Sorevuveiell.

Section 10 – Privacy Policy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Certain personal information may also be processed by Shopify in accordance with Shopify’s applicable privacy policies.

By accessing or using the Services, you acknowledge that you have reviewed and understood the applicable privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process information regarding your access to and use of the Services to operate, secure, maintain, and improve the platform.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your country of residence, when necessary to process payments, fulfill orders, provide customer support, operate the website, prevent fraud, and deliver the Services.

Please review our Privacy Policy for more information about how we, Shopify, and our service providers collect, use, disclose, retain, and protect personal information.

Section 11 – Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, feedback, proposals, plans, photographs, videos, or other content collectively referred to as “Feedback,” you grant us a perpetual, worldwide, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, translate, and display that Feedback in any medium for any lawful purpose, including commercial and promotional purposes.

We may use Feedback to operate, evaluate, improve, develop, market, and promote the Services.

You represent and warrant that:

You own the Feedback or possess all necessary rights and permissions to submit it.
You have disclosed any payment, compensation, discount, free product, or incentive received in connection with the Feedback.
Your Feedback complies with these Terms and all applicable laws.
Your Feedback does not violate another party’s intellectual property, privacy, publicity, contractual, or proprietary rights.
Your Feedback does not contain unlawful, defamatory, abusive, obscene, misleading, or malicious content.
Your Feedback does not contain viruses, malware, or harmful code.

We are not obligated to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may monitor, edit, refuse, or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, misleading, harmful, or otherwise objectionable.

You may not use a false email address, impersonate another person, or misrepresent the origin of Feedback.

You remain solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback submitted by you or another party.

Section 12 – Errors and Omissions

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, images, pricing, promotions, discounts, offers, shipping charges, delivery times, product availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

We may also cancel or modify an order if information relating to that order is inaccurate, including after the order has been submitted, subject to applicable law.

Section 13 – Prohibited Uses

You may access and use the Services only for lawful purposes.

You must not access or use the Services, directly or indirectly:

For an unlawful, fraudulent, abusive, or malicious purpose.
To violate international, federal, national, provincial, state, regional, or local laws, regulations, rules, or ordinances.
To infringe or violate our intellectual property rights or the rights of another party.
To harass, abuse, threaten, intimidate, defame, discriminate against, or harm another person.
To submit or transmit false, deceptive, or misleading information.
To upload, download, transmit, or reuse material that does not comply with these Terms.
To send spam, junk mail, chain letters, unauthorized advertising, or other unsolicited communications.
To impersonate another person, company, or organization.
To interfere with another person’s access to or enjoyment of the Services.
To engage in conduct that may harm Sorevuveiell, HONGKONG SINOWE LIMITED, Shopify, our service providers, or users of the Services.
To upload or transmit viruses, malicious code, spyware, or other harmful technology.
To reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without authorization.
To unlawfully collect, monitor, or track another person’s personal information.
To phish, pharm, pretext, scrape, spider, crawl, or use unauthorized automated data-collection tools.
To interfere with or bypass security features of the Services, another website, or the internet.

We reserve the right to suspend, restrict, disable, or terminate your account or access to the Services without notice if we determine that you have violated these Terms.

Section 14 – Termination

We may terminate these Terms or suspend or terminate your access to all or part of the Services at our sole discretion, subject to applicable law.

You will remain responsible for all amounts owed up to and including the effective date of termination.

The provisions concerning intellectual property, feedback, termination, warranty disclaimers, limitations of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, dispute resolution, privacy, and any other provisions that by their nature should survive will remain effective after termination.

Section 15 – Disclaimer of Warranties

Information made available through the Services is provided for general informational purposes.

We do not warrant the accuracy, completeness, reliability, or usefulness of such information. Any reliance you place on information available through the Services is at your own risk.

To the fullest extent permitted by applicable law, and except where expressly stated otherwise by Sorevuveiell, the Services and all products offered through the Services are provided on an “as is” and “as available” basis without representations, warranties, or conditions of any kind, whether express or implied.

This includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that:

The Services will always be available
Access will be uninterrupted or timely
The Services will be secure or error-free
Defects will always be corrected
Products will meet every individual expectation

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, some of the exclusions above may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by applicable law, HONGKONG SINOWE LIMITED, Sorevuveiell, and our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages.

This includes, without limitation:

Lost profits
Lost revenue
Lost savings
Loss of data
Replacement costs
Business interruption
Loss of opportunity
Other similar damages

This limitation applies whether the claim is based in contract, tort, negligence, strict liability, statute, or another legal theory and whether the claim arises from:

Your use of or inability to use the Services
Products purchased through the Services
Errors or omissions in content
Content or products posted, transmitted, or otherwise made available through the Services
Unauthorized access to information
Any other matter relating to the Services or purchased products

This limitation applies even when we have been advised of the possibility of such damages.

Some jurisdictions do not permit the limitation or exclusion of certain damages. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

Section 17 – Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless HONGKONG SINOWE LIMITED, Sorevuveiell, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, expenses, and claims, including reasonable legal fees, arising from:

Your breach of these Terms or any document incorporated by reference.
Your violation of applicable law.
Your violation of another party’s rights.
Your access to or use of the Services.
Content or Feedback submitted by you.

We will notify you of an indemnifiable claim when reasonably practicable. A delay in notification will not relieve you of your obligations unless the delay materially prejudices your ability to respond.

To the extent permitted by law, we may control the defense and settlement of the claim at your expense, including the selection of legal counsel.

We will not agree to a settlement that imposes a non-monetary obligation directly on you without your consent, which must not be unreasonably withheld.

You agree to reasonably cooperate in the defense of indemnified claims, including by providing relevant information and documents.

Section 18 – Severability

If any provision of these Terms is determined to be unlawful, void, invalid, or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be treated as severed from these Terms, and the determination will not affect the validity or enforceability of the remaining provisions.

Section 19 – Waiver; Entire Agreement

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies, notices, or operating rules posted through the Services, constitute the entire agreement between you and us regarding your use of the Services.

They supersede prior or contemporaneous agreements, proposals, discussions, representations, and communications, whether written or oral, regarding the Services.

Any ambiguity in the interpretation of these Terms will not automatically be interpreted against the drafting party.

Section 20 – Assignment

You may not delegate, transfer, or assign these Terms or any rights or obligations arising under them without our prior written consent.

Any attempted transfer or assignment made without our consent may be considered invalid.

We may transfer, assign, delegate, or otherwise dispose of these Terms and our rights and obligations under them without your consent or prior notice, subject to applicable law.

Section 21 – Governing Law and Dispute Resolution

These Terms of Service and any separate agreements through which we provide the Services will be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

Any dispute, controversy, difference, or claim arising from or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination, will be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre, commonly referred to as HKIAC, in accordance with its applicable arbitration rules.

To the extent permitted by applicable law, dispute-resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, collective, or representative action.

Section 22 – Headings

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning or interpretation of any provision.

Section 23 – Changes to These Terms

You may review the most current version of these Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, modify, replace, or remove any part of these Terms by posting revised terms through our website.

It is your responsibility to review this page periodically for changes.

Where required by applicable law, we will provide notice of material changes. Revised Terms will become effective on the date specified in the applicable notice or on the date they are posted.

Your continued access to or use of the Services after revised Terms become effective constitutes your acceptance of those changes.

Section 24 – Contact Information

Questions regarding these Terms of Service may be submitted using the following contact details:

Brand: Sorevuveiell
Email: support@sorevuveiell.com
Phone: +1 (424) 306-0913

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