Shipping policy

Last Revised: July 16, 2026

Thank you for shopping with Sorevuveiell. We are committed to delivering your order as efficiently as possible and keeping you informed throughout the shipping process.

Please review the information below regarding order processing, shipping fees, delivery timelines, potential delays, and shipment tracking.

1. Order Processing

After your order has been successfully placed, our fulfillment team will begin preparing it for shipment.

Order processing generally takes approximately 3 business days. During this period, we verify your order details, prepare and securely package your items, and arrange shipment with our logistics partners.

Orders placed on weekends or public holidays will typically begin processing on the next business day.

2. Shipping Information

Once your order has been dispatched, estimated delivery generally takes between 10–20 business days, depending on the destination, local carrier operations, customs procedures, and other logistical factors.

We currently provide worldwide shipping at a standard flat rate of $5.99 USD per order.

The applicable shipping charge will be displayed during checkout before payment is completed.

3. Shipping Delays

While we make every reasonable effort to ensure timely delivery, certain circumstances beyond our control may occasionally affect transit times.

Possible causes of delay may include:

  • Customs inspections or clearance procedures

  • Carrier disruptions

  • Severe weather conditions

  • Public holidays

  • High seasonal shipping volumes

  • Incorrect or incomplete delivery information

  • Other unexpected logistical delays

We sincerely appreciate your patience and understanding if an unexpected delay occurs.

4. Order Tracking

Once your package has been shipped, you will receive a shipping confirmation email from:

support@sorevuveiell.com

The email will include your tracking number and available shipment information.

You may use the tracking number to monitor your package through a universal tracking platform such as 17TRACK.

Please allow approximately 24–48 hours for tracking information to become available after your shipping confirmation has been sent.

5. Multiple Shipments

Orders containing multiple items may be shipped separately from different fulfillment centers to help provide faster and more efficient delivery.

When an order is divided into multiple shipments, each package may have a separate tracking number. Tracking details for each shipment will be sent to you individually by email.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, name, or phone number, please contact us as soon as possible at support@sorevuveiell.com.

We will make a reasonable effort to update the information before the order enters fulfillment or is shipped. Once a package has been dispatched, we may be unable to modify the delivery information or redirect the shipment.

Sorevuveiell is not responsible for delivery delays, failed deliveries, returned packages, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

7. Questions About Shipping

For questions regarding order processing, shipment tracking, or delivery, please contact our customer support team and include:

  • Your full name

  • Your order number

  • The email address used to place the order

  • A clear description of your inquiry